Return & Refund Policy
Effective Date: [Insert Date]
Trade Name: Samrdh Technologies
Website: https://www.shoppingjudge.com
At ShoppingJudge, operated by Samrdh Technologies, we are committed to providing transparent and fair policies for our users. This Return & Refund Policy explains the conditions under which refunds may be issued.
1. No Return Policy
We follow a No Return Policy.
Once a product or service is delivered or downloaded (in the case of digital products), it cannot be returned.
2. Refund Eligibility
Refunds may be processed only under the following circumstances:
- Duplicate payment or unintentional overcharge
- Payment failure but amount deducted from your account
- Order not fulfilled or service not delivered due to a technical issue on our end
- Fraudulent transaction reported and verified by your bank and PayU
3. Refund Duration
If your case meets the refund conditions, the refund will be initiated within:
- 3β7 business days from the approval of the request.
4. Refund Mode
Refunds will be processed using the original mode of payment:
- Credit/Debit Card β refunded to the same card
- Net Banking β refunded to the same bank account
- UPI β refunded to the same UPI ID
- Wallets (e.g., PayU Money) β refunded to the same wallet
No refunds will be made via cash, cheque, or alternate methods unless specifically requested and approved in writing.
5. How to Request a Refund
To request a refund, please email us at samrdhindia@gmail.com within 7 days of the transaction date with the following details:
- Full Name
- Order/Transaction ID
- Date of Transaction
- Payment Mode
- Reason for Refund
Our team will evaluate the request and get back to you within 48 working hours.
6. Contact Information
For any questions regarding this policy, please contact:
Samrdh Technologies
Email: samrdhindia@gmail.com
Phone: +91 8130376001
Registered Office: [Insert Full Company Address]